ParexNaturals is committed to implementing measures designed to protect the privacy of those using our services and accessing this website www.parexnaturals.com ("the Website"). It is clarified that the term ParexNaturals shall include its affiliate and associate companies, directors, officers, employees or cyber doctors. Although ParexNaturals respects the privacy of all those who visit our Website, and use our online services through computers, mobiles or otherwise, we do collect certain relevant information from and about our users. Except as set forth within this Privacy Policy, our Terms of Service, our Disclaimer and other published documents aimed at guiding Users, we do not release personally identifiable information (described below) about Users of this Website without their permission.
Ownership of the Website:
This Website is owned and managed by PAREX Pharmaceuticals Pvt. Ltd (company). All references to ParexNaturals shall be deemed to mean a reference to the company. All information and content provided on this Website shall be the sole property of the company and all rights for distribution are reserved.
Effect of this and related documents:
This Privacy Policy, our Terms of Service, our Disclaimer and other published guidelines, govern your interaction and use of this Website.
Periodic policy changes:
Please note that ParexNaturals may review its Privacy Policy from time to time as it may deem fit (e.g., to track technology and/or legal changes), and hence this Privacy Policy is subject to change. We strongly suggest that the user periodically reviews this page to ensure continuing familiarity and awareness with the most current version of our Privacy Policy.
Opt-out option:
If you would like to have your personally-identifiable information removed from ParexNaturals databases, please call +91 81969 12345 or e-mail to mail@ParexNaturals.com. ParexNaturals will use reasonable efforts to comply with such requests. However, there may be residual information that will remain within ParexNaturals databases, access logs, and other historical internal records, which may contain such personally-identifiable information.
Your requesting available information about you:
If you want to find out what information ParexNaturals has in its database about you, please write to ParexNaturals at the address mentioned in the contact details provided herein, call +91 81969 12345 or e-mail to mail@parexnaturals.com. Please include your name, e-mail address, and other information in the same format that you originally supplied to ParexNaturals so we can be more certain of matching your request to the correct information.
Information we may gather:
ParexNaturals offers online resources designed to provide health, medical, and product-related information and services such as chat with doctor, online discussion forums, communities, counselling services, phone consultations and e-mail communication etc. For the mentioned purposes, certain personally identifiable and non-personally identifiable information needs to be gathered, relied upon and used, as described below.
Non- personally-identifiable information:
General: When users visit the Website, information is collected and aggregated indicating their home server, but not their e-mail addresses. Such information helps us to identify the most popular content and portions of our Website and determine the efficacy of various promotional activities. Such information is aggregated for internal review after which it is superseded by more recent information.
"Cookies": are small text files placed on your computer's hard drive/ mobile – to help you in getting faster access to this Website's contents, and to help us determine the type of content you find interesting, the sites to which you link, the length of time you spend at any particular area of this Website and in particular which of the ParexNaturals services you choose to use. Cookies are only read by the server that placed them, and are unable to execute any code or virus. Cookies allow ParexNaturals to serve you better and to personalize your web-browsing experience. Nevertheless, you can control how and whether cookies will be accepted by the web browser you are using. Please refer to documents of your browser or other third-party websites on how to control this.
Personally identifiable information:
General: In certain areas of the Website, it is required that you provide us with personally-identifiable information, in order to be able to use that portion or those portions of the Website. For instance, the names and contact information of persons who visit our Website may be added to our database so that, for example, they may be contacted in the future regarding ParexNaturals products, services or future opportunities. Such contact may occur by e-mail, telephone or mail, as ParexNaturals deems appropriate.
Specific: ParexNaturals may also collect health information about you that you provide by while enquiries/ raising queries or during the treatment/ responding to our questions and surveys (including but not limited to information pertaining to the ailment described by you, your medical history, pictures, records etc.).
Billing Information: As some of services provided by ParexNaturals are paid services, ParexNaturals may require additional information pertaining to your contact details, billing address, credit card information etc.
All such information collected is for the purpose of providing consultancy and counselling services to you. We may also collect information from you if you subscribe to any of our regular newsletters.
Providing us with the aforesaid information is optional. However, in some cases it may not be possible for us to provide the service in question without receiving certain information from you.
How we use the information we gather:
ParexNaturals will use the information received to provide services in the best interest of the users. You agree and understand that the apart from ParexNaturals and its representatives, certain third parties, such as operations and maintenance contractors repairing and maintaining our technical systems may have access to your personal data. ParexNaturals has not entered into non-disclosure agreements with such third parties. You consent to such persons having access to your information.
How We Use Non-Personally Identifiable Information: We aggregate data on users' home servers for internal review purposes, in order to build higher quality, more useful online services and better products, e.g., by performing statistical analysis of the collective characteristics and behaviour of our users. Following such internal review, such aggregated information is then superseded by more recent information.
How We Use Personally-Identifiable Information: ParexNaturals provides notice to users that personally-identifiable (i.e., non-aggregated) information will be collected during the web-browsing process. This Privacy Policy also serves as a notice that such information is collected under those circumstances. ParexNaturals may use such information to enhance your experience by providing such information to appropriate third parties, including any outsourcers, as reviewed and selected by ParexNaturals.
Additionally, ParexNaturals shall use the information provided by you to administer and respond to your enquiry. Your enquiry will be researched by our information team, who will respond to the same. ParexNaturals shall make best endeavours to securely store the information supplied and the response provided. ParexNaturals may also produce reports on the use of the services utilised by the user to monitor and develop the services.
With your permission, academic institutions and/or ParexNaturals may use your data for case studies, wherein your name, age, ailment and other details may be revealed. In these instances, we shall inform you in advance and obtain your consent for the same. You will have the choice to opt out of the study.
ParexNaturals reserves the right to disclose information contained in our access logs concerning any user as we reasonably feel is necessary to protect our systems or business. ParexNaturals reserves the right to disclose such information when a user is in violation of our Terms of Service, Disclaimer, Privacy Policy or other published guidelines, or initiates or participates (or is reasonably believed to participate) in any illegal activity, even without a subpoena, warrant, or court order; and to disclose such information in response to the court and government orders, civil subpoenas, discovery requests, and otherwise as required by law. Other causes of release of data may include but are not limited to: (i) taking precautions against liability issues; (ii) to assist government enforcement agencies; (iii) to investigate and defend ParexNaturals against third party claims or allegations; (iv) to protect the security or integrity of the Website and/or services provided by ParexNaturals; and/or (v) to protect the rights, property, or personal safety of ParexNaturals, users of the Website and any other person.
ParexNaturals shall be entitled to share your information for business reasons such as reorganization/ divestment of its business through sale, merger or acquisition. ParexNaturals will, in such a scenario, obtain written assurances that the information will be adequately and appropriately protected in these circumstances.
Consultancy and counselling are intended solely for your use. All information is tailored to meet your individual situation/circumstances (on the basis of the information furnished by you) and is therefore not appropriate to be shared with others. You shall not without prior written permission from ParexNaturals share this information with any person whosoever, and/ or alter or edit the same.
Disclaimer
ParexNaturals disclaim any liability arising out of sending transaction verification code to the prospective user on the telephone number provided by him /her or otherwise, despite opting for DND services.
How the User Can Access or Correct Information:
In order for ParexNaturals to provide effective consultancy and counselling services, you shall be required to provide full, complete information and updated information pertaining to the ailment (including but not limited to your medical history). ParexNaturals shall be entitled to presume that the said information provided by you is true, correct and updated.
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an e-mail as per the contact details stated herein. Where offered, the User may also update their personal information by modifying information that has previously been entered into forms or data fields.
Please note that ParexNaturals shall not be responsible in any manner whatsoever for wrong diagnosis and/ or prescription. We will use reasonable efforts to correct the incorrect information.
Interactive Areas:
ParexNaturals provides certain services or "Interactive Areas" such as bulletin boards, discussion forums, chat rooms and other interactive areas on the Website. Any information that is revealed in these Interactive Areas, including (but not limited to) any public forum is not subject to this Privacy Policy and can be seen by third parties unrelated to ParexNaturals. It is therefore important that the information disclosed by the User in these Interactive Areas should be carefully considered.
Further, ParexNaturals cannot and does not control the acts and comments of the other users of the Website's services or monitor the accuracy of postings by such users. If content communicated in these Interactive Areas are not in conformity with the Terms of Services or Disclaimer or Privacy Policy set forth herein, ParexNaturals shall solely be entitled to investigate the allegation and remove or request the removal of the content communicated.
ParexNaturals reserves the right (but is not obligated) to delete or edit or any content posted on the Website, regardless of whether such content violate the Terms of Services, Disclaimer or the Privacy Policy set forth or for any other reason whatsoever.
The views expressed by users of the Website (including but not limited to the Interaction Areas) are solely that of the users and ParexNaturals does not subscribe to or agree with these views in any manner whatsoever. ParexNaturals does not assume any responsibility for any actions or omissions of third parties; and the manner in which they may use information received from ParexNaturals.
In the event that you encounter any user who is (a) improperly collecting or using information about Users; or (b) posting objectionable content, please contact us at +91 81969 12345 or e-mail to mail@parexnaturals.com.
Data Security:
ParexNaturals will take reasonable measures to protect your information as it is transmitted from your computer / mobile to our online resources, as well as protect personal information in our possession from unauthorized access, disclosure, alteration or destruction. It is the Users personal responsibility to maintain a copy of various passwords or access codes required by our website and other services offered.
You must promptly notify ParexNaturals of changes to: (a) your account or membership number; (b) your address and (c) any other information as you may deem fit (including but not limited to information pertaining to your health). You must also promptly notify ParexNaturals if you become aware of any actual or potential breach of security, such as the unauthorised disclosure or use of your member identification, user name or password etc. ParexNaturals may mail you newsletters and updates from time to time and you agree and understand that this will not be in violation of Privacy Policy herein.
Third party website:
In the event that you access any third-party website through this Website, ParexNaturals highly recommends that you consult the respective privacy policy, disclaimer and terms of use of that website. These links are provided solely as a convenience to the User and not as an endorsement of the content on such third-party websites by ParexNaturals. ParexNaturals does not and cannot control the content and activity on other websites.
ParexNaturals Commitment to children's privacy:
Protecting the privacy of children is very important to ParexNaturals, and in furtherance of this, it does not collect or maintain information at the Website from those under 18 (eighteen) years of age. No part of its Website is structured to cater to minors.
Feedback:
The User may receive surveys on this website and on emails recived by them that seek the users feedback on the services provided to you by ParexNaturals. This information is used to improve ParexNaturals services and identify areas of enhancements. By providing ParexNaturals with any information or ideas you acknowledge that ParexNaturals is free to use this feedback for any purpose whatsoever, without any compensation to you.
Consent:
By using this Website, the user agrees that the terms set out in this Privacy Policy are reasonable. If the user does not think they are reasonable, they must not use the Website. The user fully and completely understands the contents herein and agrees to the same. The User is acting on their own free will and consent to the contents herein.
Contact us:
Should you have other questions or concerns about this Privacy Policy, please write to ParexNaturals office at D-145, Sector 73, Mohali-160055 or call us at +91 81969 12345 or send an e-mail to mail@parexnaturals.com